Sending or Posting Handwritten/Printed Letters Electronically........
Introduction of the ePost Service by the Department of Posts with the help of 'e-mail Home Delivery Application', it is possible to send your letters electronically even if the receiver does not have access to Internet/email. ePost is a unique service under which printed or even handwritten messages of customers are scanned and transmitted as email through the Internet. These messages are printed, enveloped and delivered through postmen, at the destination offices, like other letters, at the postal addresses.ePost, which is a paid service at present, enables people to send and receive messages or scanned images through email in all 1,56,000 Post Offices in the country.
For the first time in the country, people who do not normally have access to the Internet are able to send and receive email messages without possessing an email-ID, thereby bridging the digital divide in the arena of public communication systems. The advent of ePost is a turning point in the transformation of the Department of Posts into a modern, technology-driven provider of communication services to the people of India.
Moreover, epost service is not limited to the epost centres. It can be availed of from any Post Office. Irrespective of whether a customer is in a metropolis or even in a remote village, he can send and receive epost messages. The messages booked at Post Offices which are not the epost centres, are sent to epost centres for scanning and dispatch. Similarly, messages received at epost centres for areas beyond their delivery jurisdiction are printed and sent to concerned Post Offices for delivery.
Besides availing epost service through Post Offices, it can also be accessed from customer’s home or office if he has a computer and internet access. The customer can make payment through a prepaid card that is available from selected Post Offices and other outlets. The customer has to register as a user, and can access the service at the epost portal indiapost.nic.in and following the instructions. At present, only text messages can be sent in this mode.
The epost messages would be printed on A4 (8.27” x 11.69”) size paper. Therefore, the message booked should be in sheets of no more than A4 size. However, there is no limit on the number of pages that can be sent.
epost messages are treated on par with the unregistered letters under the Indian Post Office Act, 1898.
Get in touch with your Post Office today or email at epost@indiapost.gov.in
Help Desk No: - Toll Free - 1800 11 8282
For Business Contact:
Mr. John Samuel
General Manager - Business Development
Department of Posts, Ministry of Communication and IT
New Delhi - 110001
Ph. 91-11-23096057
e-mail:johnsamuel@indiapost.gov.in
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